Ombudsman publishes provisional decisions in Keydata complaint cases, but only awards compensation in one case.

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FOS upholds two Keydata complaints against IFAs

Mark Field has tabled an amendment which would allow consumers to accept the maximum FOS award and sue for further compensation in court.

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MP presses for FOS payout plus cash in court

Ombudsman is currently consulting on increasing number of free cases from three to 25 a year.

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FOS sets £191m budget and confirms extra £350 PPI case fee

FOS orders repayment of trail Towry received on two clients’ investments during transfer delays lasting up to 14 months.

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Towry told to repay trail that took over a year to transfer

The FOS upheld almost double the proportion of complaints against banks as it upheld against larger advice firms in the second half of last year.

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FOS figures show banks have double the uphold rate of advisers

The FOS upheld almost double the proportion of complaints against banks as it upheld against larger advice firms in the second half of last year.

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FOS: Banks have double the uphold rate of advisers

FOS received 20,310 complaints about Lloyds, and 12, 273 complaints against Barclays.

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Lloyds leads FOS top 10 complaints list

The FOS has yet to resolve a payment protection insurance complaint from 2008, over three years after it received the case.

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FOS still to resolve PPI complaint after three years

PPI complaints referred to the FOS have shot up by nearly 60 per cent over the last three months.

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Renewed surge in FOS PPI complaints

Number of FOS cases from claims management companies has gone from 18 per cent in 2007 to 45 per cent last year.

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Half of FOS complaints come from claims firms